Yes Finance welcomes new regulations to protect kiwis from unaffordable loans.

Awesome customer service - treated as a human being not a number

Janice is an awesome and understanding person and Yes Finance is lucky to have her as part of the team. When she has rung me in regards to my account she didn’t come across negative or made me feel like I have added stress to my life. She is always willing to help and come to a reasonable conclusion or an outcome that works for my situation and understands the things people go through in life. She is positive and am happy to have dealings with her in regards to my account 😊

You advertised a great deal on the radio and promised great service and I received all of the above. Your team are true professionals!

Hi Tracey, you have been an amazing person to deal with. Always looked after me since the very start of my dealings with Yes Finance. Never ever had an issue with your service. Over the ph, your tone was kind, your customer service is excellent (and I would know being a Govt. Dept. Customer Service Manager previously) You are knowledgeable n very informative and at the same time transparent which also shows you know what you're talking about, you give correct information & you are able to have those tough conversations with me ... and to be honest.. its always done with the kindest tone (thank u! :D) Everytime I ring I usually ask for you, becos its not always the same experience then when I'm dealing with you. The tone always sets the flow of the convo.
I hope u all the best in everything you doing. Bless you!

Awesome! Thanks again for being patient with me.
You made this process so easy for me and highly recommend your services!

I would give 100/100 to Yes Finance. Really helped me out. Fast and efficient. Thanks alot Ajeshni for your continuous help really appreciate your hard work and effort. Highly recommend others to use YES FINANCE.

I would like to thank you for help with my loan application. My husband & I appreciate your hardwork and dedication towards sealing the deal on Monday despite the cut off time you still managed to pull it through!

AWESOME (even with the interest)!!!!!!! I can’t wait. I will let you know when I have everything. Thank you so much for your efficiency, friendliness and help. I really appreciate it.

Just a short note to acknowledge receipt of payment, and to thank you for your top service.

Thanks so much for all your kind assistance rendered since the beginning of this year. I think out of all the financials I’ve dealt with during my time of financial hardship, I can boldly say that Yes Finance has been the only finance company who has dealt with me as a person and not just someone to abuse to pay more.

Thanks for sending through the paper work – I received it yesterday. I also wanted to thank you for the great customer service you provided, and also the Events Cinema card (awesome!). If only more companies offered such great service!

Hi Kendall
Omg!! Thank you so much!! You are truely amazing and the 1st ever financial company who took the time to go thru thoroughly with all my financial situation and looked at full picture! Yes..i accept the quote provided and will send through documents needed! Thank you so much! God bless!

I have been with Yes Finance for like 11 years and every time i need a car travel and extra Y/F has helped me 100%. I love being Y/F client. wouldn't have any other way

Awesome company amazing fast service. I’ll like to thank you so much Shweta Kashyap for your awesome service you helped me out so much and I can’t thank you enough!!
You went above and beyond for me!!! I highly recommend yes finance.

I am a customer of Yes Finance. I can't stress how absolutely grateful I am to Tracey who has been dealing with my account. I had recently gone through some really tough heartbreaking stuff lately and Tracey went way above and beyond any expectations I could imagine. Wether she realizes I or not I had actually come so close to giving up but she kept in constant contact and I just can't find the words that are meaningful enough to express how much her Customer Service meant to me during the hard times. I highly highly recommend Tracey for her superior service. It's nice to know we aren't just an account payer.

Painless process. Excellent service and very, very, quick turnaround from a query to approval. Thank you so much!

Would definitely recommend these guys yes finance very good customer services well mannered and supportive only a couple of days and loan is approved like #BANG if it wasnt for yes finance I wouldn't of had a better xmas thank you Yes Finance

Just wanted to say thank you to yourself and please pass it on to Graeme and the rest of the team for helping us over the past few years – you have obviously been a great help for us and it has allowed us to get into a much better position.

They are amazing to deal with very Polite friendly helpful.
Fully reccomend them to anyone looking for a loan of any sort. Extremely quick also

Hi Anji
Thank you for the excellent service!!!

Please disregard my previous review, just wanted to say thank you to the Manukau branch manager and team for calling me back, had a talk, appreciate your help & honesty. Had problem with an account before now its all sorted, I really appreciated it 🙂 .He explained everything and apologies to me now I am happy with the outcome 🙂 . Building connection with customers is important to any company out there get to know them and understand their situations. . .Thank you to Yes and team esp their manager for your understanding and support. . . . God bless

I would like to thank you Toni for your support and understanding when my family had a change of circumstances hehehe well more than once.It has been fantastic service for the time that the car was on finance thank you again.