fbpx
  • Our NEWS

Yes Finance welcomes new regulations to protect kiwis from unaffordable loans.

Yes Finance welcomes new regulations to protect kiwis from unaffordable loans.

Post: March 30, 2021

Unaffordable Loans

The New Zealand Government’s move to ensure that anyone who wants to borrow money is guaranteed consistent protection is endorsed by New Zealand-wide finance company Yes Finance.

“Our goal is to ensure that your loan works for you and it’s reducing your debt,” says Yes Finance director Peter Steel.

Unaffordable loans

According to Minister of Commerce and Consumer Affairs David Clark about 20 per cent of repayment difficulties experienced by New Zealand borrowers are thought to be due to the cost of having high debt levels.

The harm and stress caused by unaffordable and unmanageable debt is serious and long-lasting. Because of this the New Zealand Government wants to support all lenders to do a more comprehensive job of understanding their customers’ circumstances before approving a loan.

Requirements

Before approving a loan, all lenders are required to:

  • Make consistent inquiries about the borrower’s needs and objective to help ensure that the credit product is suitable.
  • Verify the borrower’s income and expenses to be satisfied that the repayments are unlikely to put the borrower into significant hardship.

“These requirements are a component of a set of changes to protect consumers from high-cost loans and unaffordable debt,” adds Peter.

Guidance

Earlier this year, The Ministry of Business, Innovation and Employment (MBIE) published an updated guidance to help lenders comply with their responsible lending obligations. The Responsible Lending Code was updated to reflect changes to consumer credit legislation.

The Responsible Lending Code

The changes to this Code includes outlining what lenders need to do when their clients miss payments, exceed their credit limit, or experience unforeseen financial hardship.
Other changes to the Code include guidance on new legal requirements about:

  • Advertisements, loans and other consumer credit contracts.
  • Record-keeping requirements for lenders around how they check whether it is likely a loan is suitable and affordable for a borrower.
  • Helping borrowers to make informed decisions when taking on a new loan online.

The latest lending requirements will come into force on 1 October 2021 under the Credit Contracts and Consumer Finance (Lender Inquiries into Suitability and Affordability) Amendment Regulations 2020.

Yes Finance welcomes the fact that the requirements for companies that provide loans to consumers are clear and consistent. Yes Finance endeavors to provide the best responsible lending services to all of their customers, with competitive interest rates, flexible terms and a loan policy that is ideal for their client’s requirements.

Yes Finance are committed to responsible lending and reducing debt for their customers.

Yes Finance will work with every customer or business to find the best finance option that works in both the short and long term. Discover more at their website: at https://www.yesfinance.co.nz.

More from Yes Finance

Personal and Business Lending

Yes Finance specializes in personal loans, including cars, boats and holidays, and business loans for those looking to take the next step up in their business through expansion or upgrade.

Check out Yes Finance’s simple and easy to use online applications

Have a listen to Yes Finance director, Peter Steel, talking to Marcus Lush on Newstalk ZB talking about why Yes Finance is the first choice in finance company for New Zealand businesses:
https://www.facebook.com/YESFinance/posts/2084846968213044

About Yes Finance

Yes Finance can assist you with SME finance, personal finance, travel loans, boat loans, chattel finance, plant and equipment finance, business loans, loans for equipment and machinery and asset finance. But no matter what kind of finance you need, the team at Yes Finance can offer you a real solution.

Yes Finance have been in business for 20 years, making them one of the oldest privately owned finance companies in New Zealand.  They are an alternative to the rigid approach of the banks, providing customer focused solutions for commercial and personal finance. They are based in Auckland but operate throughout New Zealand.

FB-f-Logo__blue_29        Contact Yes! Finance

Would definitely recommend these guys yes finance very good customer services well mannered and supportive only a couple of days and loan is approved like #BANG if it wasnt for yes finance I wouldn't of had a better xmas thank you Yes Finance

Shan M

Yes Finance Limited
2019-05-09T22:31:30+00:00

Shan M

Would definitely recommend these guys yes finance very good customer services well mannered and supportive only a couple of days and loan is approved like #BANG if it wasnt for yes finance I wouldn't of had a better xmas thank you Yes Finance
I am a customer of Yes Finance. I can't stress how absolutely grateful I am to Tracey who has been dealing with my account. I had recently gone through some really tough heartbreaking stuff lately and Tracey went way above and beyond any expectations I could imagine. Wether she realizes I or not I had actually come so close to giving up but she kept in constant contact and I just can't find the words that are meaningful enough to express how much her Customer Service meant to me during the hard times. I highly highly recommend Tracey for her superior service. It's nice to know we aren't just an account payer.

Gail T

Yes Finance Limited
2021-07-15T23:27:39+00:00

Gail T

I am a customer of Yes Finance. I can't stress how absolutely grateful I am to Tracey who has been dealing with my account. I had recently gone through some really tough heartbreaking stuff lately and Tracey went way above and beyond any expectations I could imagine. Wether she realizes I or not I had actually come so close to giving up but she kept in constant contact and I just can't find the words that are meaningful enough to express how much her Customer Service meant to me during the hard times. I highly highly recommend Tracey for her superior service. It's nice to know we aren't just an account payer.
Thanks so much for all your kind assistance rendered since the beginning of this year. I think out of all the financials I’ve dealt with during my time of financial hardship, I can boldly say that Yes Finance has been the only finance company who has dealt with me as a person and not just someone to abuse to pay more.

Nunia

Yes Finance Limited
2019-04-15T04:17:33+00:00

Nunia

Thanks so much for all your kind assistance rendered since the beginning of this year. I think out of all the financials I’ve dealt with during my time of financial hardship, I can boldly say that Yes Finance has been the only finance company who has dealt with me as a person and not just someone to abuse to pay more.
Awesome company amazing fast service. I’ll like to thank you so much Shweta Kashyap for your awesome service you helped me out so much and I can’t thank you enough!!
You went above and beyond for me!!! I highly recommend yes finance.

Tina T

Yes Finance Limited
2019-05-09T22:25:38+00:00

Tina T

Awesome company amazing fast service. I’ll like to thank you so much Shweta Kashyap for your awesome service you helped me out so much and I can’t thank you enough!! You went above and beyond for me!!! I highly recommend yes finance.
I would like to thank you for help with my loan application. My husband & I appreciate your hardwork and dedication towards sealing the deal on Monday despite the cut off time you still managed to pull it through!

Nikita H

Yes Finance Limited
2019-04-15T04:20:47+00:00

Nikita H

I would like to thank you for help with my loan application. My husband & I appreciate your hardwork and dedication towards sealing the deal on Monday despite the cut off time you still managed to pull it through!
They are amazing to deal with very Polite friendly helpful.
Fully reccomend them to anyone looking for a loan of any sort. Extremely quick also

Christine J

Yes Finance Limited
2019-05-09T22:27:30+00:00

Christine J

They are amazing to deal with very Polite friendly helpful. Fully reccomend them to anyone looking for a loan of any sort. Extremely quick also
Hi Kendall
Omg!! Thank you so much!! You are truely amazing and the 1st ever financial company who took the time to go thru thoroughly with all my financial situation and looked at full picture! Yes..i accept the quote provided and will send through documents needed! Thank you so much! God bless!

Kind regards
Serah

Yes Finance Limited
2021-02-08T21:52:15+00:00

Kind regards
Serah

Hi Kendall Omg!! Thank you so much!! You are truely amazing and the 1st ever financial company who took the time to go thru thoroughly with all my financial situation and looked at full picture! Yes..i accept the quote provided and will send through documents needed! Thank you so much! God bless!
Awesome customer service - treated as a human being not a number

Diana C

Yes Finance Limited
2019-10-22T00:43:49+00:00

Diana C

Awesome customer service - treated as a human being not a number
AWESOME (even with the interest)!!!!!!! I can’t wait. I will let you know when I have everything. Thank you so much for your efficiency, friendliness and help. I really appreciate it.

Karyn G

Yes Finance Limited
2019-04-15T04:19:31+00:00

Karyn G

AWESOME (even with the interest)!!!!!!! I can’t wait. I will let you know when I have everything. Thank you so much for your efficiency, friendliness and help. I really appreciate it.
You advertised a great deal on the radio and promised great service and I received all of the above. Your team are true professionals!

C Walsh - Hamilton

Yes Finance Limited
2019-04-15T04:16:19+00:00

C Walsh - Hamilton

You advertised a great deal on the radio and promised great service and I received all of the above. Your team are true professionals!
Hi Tracey, you have been an amazing person to deal with. Always looked after me since the very start of my dealings with Yes Finance. Never ever had an issue with your service. Over the ph, your tone was kind, your customer service is excellent (and I would know being a Govt. Dept. Customer Service Manager previously) You are knowledgeable n very informative and at the same time transparent which also shows you know what you're talking about, you give correct information & you are able to have those tough conversations with me ... and to be honest.. its always done with the kindest tone (thank u! :D) Everytime I ring I usually ask for you, becos its not always the same experience then when I'm dealing with you. The tone always sets the flow of the convo.
I hope u all the best in everything you doing. Bless you!

Emelda

Yes Finance Limited
2022-01-14T00:57:52+00:00

Emelda

You have been an amazing person to deal with, knowledgeable n very informative and at the same time transparent.
I would give 100/100 to Yes Finance. Really helped me out. Fast and efficient. Thanks alot Ajeshni for your continuous help really appreciate your hard work and effort. Highly recommend others to use YES FINANCE.

Zaliya M

Yes Finance Limited
2019-05-09T22:30:22+00:00

Zaliya M

I would give 100/100 to Yes Finance. Really helped me out. Fast and efficient. Thanks alot Ajeshni for your continuous help really appreciate your hard work and effort. Highly recommend others to use YES FINANCE.
Awesome! Thanks again for being patient with me.
You made this process so easy for me and highly recommend your services!

Talia P

Yes Finance Limited
2019-10-16T21:21:49+00:00

Talia P

Awesome! Thanks again for being patient with me. You made this process so easy for me and highly recommend your services!
Painless process. Excellent service and very, very, quick turnaround from a query to approval. Thank you so much!

Barbara P

Yes Finance Limited
2019-10-22T00:40:15+00:00

Barbara P

Painless process. Excellent service and very, very, quick turnaround from a query to approval. Thank you so much!
I have been with Yes Finance for like 11 years and every time i need a car travel and extra Y/F has helped me 100%. I love being Y/F client. wouldn't have any other way

Shylo D

Yes Finance Limited
2019-05-09T22:29:05+00:00

Shylo D

I have been with Yes Finance for like 11 years and every time i need a car travel and extra Y/F has helped me 100%. I love being Y/F client. wouldn't have any other way
Just a short note to acknowledge receipt of payment, and to thank you for your top service.

Peter Smith

Yes Finance Limited
2019-04-15T02:43:39+00:00

Peter Smith

Just a short note to acknowledge receipt of payment, and to thank you for your top service.
Thanks for sending through the paper work – I received it yesterday. I also wanted to thank you for the great customer service you provided, and also the Events Cinema card (awesome!). If only more companies offered such great service!

De Wet

Yes Finance Limited
2019-04-15T04:18:31+00:00

De Wet

Thanks for sending through the paper work – I received it yesterday. I also wanted to thank you for the great customer service you provided, and also the Events Cinema card (awesome!). If only more companies offered such great service!
Hi Anji
Thank you for the excellent service!!!

Timothy M

Yes Finance Limited
2019-10-17T20:51:24+00:00

Timothy M

Hi Anji Thank you for the excellent service!!!
Janice is an awesome and understanding person and Yes Finance is lucky to have her as part of the team. When she has rung me in regards to my account she didn’t come across negative or made me feel like I have added stress to my life. She is always willing to help and come to a reasonable conclusion or an outcome that works for my situation and understands the things people go through in life. She is positive and am happy to have dealings with her in regards to my account 😊

Thanks, Jade M

Yes Finance Limited
2021-03-18T21:13:05+00:00

Thanks, Jade M

Janice is an awesome and understanding person and Yes Finance is lucky to have her as part of the team. When she has rung me in regards to my account she didn’t come across negative or made me feel like I have added stress to my life. She is always willing to help and come to a reasonable conclusion or an outcome that works for my situation and understands the things people go through in life. She is positive and am happy to have dealings with her in regards to my account 😊
Please disregard my previous review, just wanted to say thank you to the Manukau branch manager and team for calling me back, had a talk, appreciate your help & honesty. Had problem with an account before now its all sorted, I really appreciated it 🙂 .He explained everything and apologies to me now I am happy with the outcome 🙂 . Building connection with customers is important to any company out there get to know them and understand their situations. . .Thank you to Yes and team esp their manager for your understanding and support. . . . God bless

Lesu

Yes Finance Limited
2019-12-02T23:12:01+00:00

Lesu

Please disregard my previous review, just wanted to say thank you to the Manukau branch manager and team for calling me back, had a talk, appreciate your help & honesty. Had problem with an account before now its all sorted, I really appreciated it 🙂 .He explained everything and apologies to me now I am happy with the outcome 🙂 . Building connection with customers is important to any company out there get to know them and understand their situations. . .Thank you to Yes and team esp their manager for your understanding and support. . . . God bless
I would like to thank you Toni for your support and understanding when my family had a change of circumstances hehehe well more than once.It has been fantastic service for the time that the car was on finance thank you again.

Kohu T

Yes Finance Limited
2019-04-15T03:50:32+00:00

Kohu T

I would like to thank you Toni for your support and understanding when my family had a change of circumstances hehehe well more than once.It has been fantastic service for the time that the car was on finance thank you again.
Just wanted to say thank you to yourself and please pass it on to Graeme and the rest of the team for helping us over the past few years – you have obviously been a great help for us and it has allowed us to get into a much better position.

Kris

Yes Finance Limited
2019-04-15T02:45:05+00:00

Kris

Just wanted to say thank you to yourself and please pass it on to Graeme and the rest of the team for helping us over the past few years – you have obviously been a great help for us and it has allowed us to get into a much better position.
0
0
Yes Finance Limited
chamber fscl logo